Terms
Rental terms and conditions
Summary of the general terms. The full contract is signed at handover.
01 Drivers
- The minimum age and how long the driving licence must have been held are subject to the insurance conditions.
- Only the people named in the contract may drive. Additional driver: €25 per booking for rentals of less than 7 days; free from 7 days.
- A valid ID card or passport and a valid driving licence are required for each driver.
02 Booking and payment
- The booking is confirmed when the 30 % deposit is received by bank transfer. From the request, the dates are held for 48 hours.
- The remaining 70 % is payable 7 days before the departure date. For bookings made less than 7 days in advance, 100 % is payable on booking.
- Prices include VAT.
03 Security deposit
- A €1,000 security deposit, separate from the rental payment, pre-authorised before handover.
- Before it is released, we check: exterior and interior condition, any damage, inventory and accessories, fuel, chemical WC, grey water tank, cleanliness and any outstanding incidents or charges.
- It is released within 7 days at most after inspection, unless an incident is pending assessment.
- Only the amount needed is withheld in the event of damage, missing fuel, extra cleaning, fines, tolls, penalties or other outstanding charges.
04 Minimum rental and mileage
- Minimum days by season: low 3, mid 4, high 7, peak 7.
- 3 to 6 days: 300 km/day included; each additional kilometre is charged at €0.40.
- From 7 days: unlimited mileage.
05 Collection and return
- In Les Franqueses del Vallès (Barcelona), always by appointment. The times shown on the website are approximate and are confirmed with the customer.
- At handover we explain how the motorhome works and go through a digital inventory together, with photos and video: mileage, fuel, gas bottles, water tanks, WC, exterior and interior condition, existing damage and accessories. The customer signs the handover report.
- On return the same check is repeated (return mileage, fuel, gas, tanks, WC, damage, cleanliness and accessories) and the return report is signed.
- Fuel: handed over with a full tank and must be returned full.
- Gas: bottles are handed over full; return them full or the gas used is charged.
- Parking for the customer's car, subject to availability.
06 Cleaning
- Normal exterior cleaning between bookings is included. The interior must be returned reasonably clean.
- Extraordinary cleaning: from €100.
- Chemical toilet not emptied: €75. Grey water not emptied: €50.
- Smoking inside the vehicle is forbidden: surcharge from €250.
07 Pets
- On request and subject to approval: €65 per booking, special cleaning included.
- If the vehicle is returned exceptionally dirty or with damage caused by the pet, this will be charged separately in accordance with these terms.
- Undeclared pet: €100 surcharge.
08 Cancellation by the customer
- More than 30 days before: refund of the amount paid minus a €50 admin fee.
- Between 15 and 30 days: a charge of 30 % of the total.
- Between 7 and 14 days: a charge of 50 % of the total.
- Less than 7 days or no-show: a charge of 100 %.
- If the dates are re-let, Segimon Rental may review each case individually.
09 Force majeure and vehicle unavailability
- If, due to a breakdown, accident or other cause beyond our control, the vehicle cannot be handed over, Segimon Rental will offer a change of dates or a full refund of all amounts paid.
10 Travelling abroad
- The vehicle may be driven in Spain and in the countries covered by the insurance. This must be notified before collection.
11 Use of the vehicle
- Smoking inside the vehicle is prohibited.
- The customer is responsible for any fines and penalties incurred during the rental.
- Roadside assistance as per the insurance terms.
12 Charges on return
- Additional mileage (3 to 6-day rentals): €0.40 per km above the included kilometres.
- Missing fuel or gas: we charge what is needed to refill it.
- Unauthorised late return: charged as set out in the contract.
- Lost or damaged accessories: replacement or repair cost.
- Damage to the vehicle: assessed at the return check under the contract and the insurance conditions.
- Outstanding charges may be deducted from the security deposit.
Last updated: October 2026
